Kiosk IT Services Pvt. Ltd. as one of the largest Business Correspondent Network in India has established 525+ Kiosks (Customer Service Point: a kind of Information technology enabled kiosk run by local entrepreneur for facilitating basic banking services) in 24 states of India with an special focus on rural areas. Kiosk IT Services is known for its best services to rural unbanked people considering banking services. This is possible with a well evolved in-house IT architecture with Integrated MIS with usage of quality human resource. This mechanism delivers better fund management systems and smooth operations across country, continuous monitoring along with initial hand holding support with very quick grievances resolution mechanism provides additional strength for catering to the financial inclusion needs of the country. All the Customer Service Points (CSPs) or Kiosk personnel are provided computer trainings, cash management system training to improve client enrolment and service delivery, it improves their incomes and there by improves Kiosk IT Services overall service performance.